Most of our pieces are Gold-plated Sterling Silver or Stainless Steel with PVD plating. Each piece is finished with an organic e-coating to protect both your skin and the jewelry.

No, our jewelry is designed to prevent skin discoloration.

Yes, all of our pieces are safe for sensitive skin.

For optimal care, store your jewelry in our soft jewelry pouches. Avoid exposing your jewelry to extreme conditions such as heat, cold, or humidity.

To ensure longevity, avoid exposing your pieces to harsh chemicals (like perfumes, sprays, household cleaners, or saltwater). Store them in a soft-lined jewelry box or pouch, avoid excessive heat or humidity, and make sure they are thoroughly dried if they get wet.

Yes, we ship internationally via DHL and UPS. Shipping options will be displayed at checkout.

Orders are typically processed within 2 business days (Monday-Friday). We offer various shipping speeds, ranging from 1-5 business days for domestic orders and 2-7 days for international shipments.

We prioritize exclusivity, so many items are not restocked to make room for new designs. If an item is highly requested, we may restock it and announce it via email and Instagram.

New items are added to our collection throughout the year.

The best way to reach us is via email at customerservice@katalinaluxe.com.